The Decisiv SRM platform contains all the necessary functionality to streamline the service process from check-in to check-out, reducing asset downtime.
Case: Service Workflow Management
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Caleb.Elliott
Case: Fleet and Asset Management
Decisiv has customized its Case solution to efficiently manage your asset service events and collaborate and communicate with stakeholders in the commercial vehicle ecosystem.
Case: Provider Management
Decisiv SRM helps you connect with the service provider that best fits your needs, and ensures all parties involved in the service process have the information they need at their fingertips to streamline the service event and get your asset back up and running quickly.
Vision
With the Vision management dashboard, you get complete visibility into each and every service event, at every location. Vision dramatically improves your management of daily operations across a large and distributed network.
Insite
Insite is a tool that provides you with pre-defined service management reports that put your KPIs for fleets, brokers, dealers, and OEMs all in one list, making critical business information only a few clicks away.
Advisory: Discoveries & Interventions
KEA Advisors’ Interventions are custom-built for your Service or Parts Department.
Asset Details
Comprehensive asset details are provided, including build specifications, service history, warranty status, recalls, manuals, fault code data, and other in-context information that can be used to streamline service events, and have a digital and comprehensive record of each asset in the fleet.
Blaze
Blaze is the only business management software for the commercial vehicle sales and service sector that offers full features and is completely browser-based.
Builder
Builds standard operations that include parts and labor, attachments, and web links to improve speed, accuracy, and consistency in the estimation and invoice process.
Case Management
Case Management allows users to create service events (cases) that include repair details with complaint/cause/correction commentary, asset build information, and service history information.
Case Management
Automate asset maintenance and repair processes from check-in to check out through the Service Relationship Management (SRM) platform.
CDK Drive DMS
The CDK Drive Dealer Management System (DMS) delivers more power to help you work faster.
CDK Sales Overdrive
CDK Sales Overdrive gives you a single tool that streamlines your sales processes.
CDK Truck Lease
CDK Truck Lease incorporates an enterprise approach to your business, with optimized workflows and important new features.
Collaboration and Notification
Users are provided in-context asset and service information at the point of service. All participants have access to relevant information about the asset based on a user’s function and role.
Credit as a Service® (CaaS)
An omni-channel payments solution offering a range of alternative payment options for customers.
Diagnostics
Capture fault codes from telematics and shop diagnostics tools. Automatically create a case that contains this critical, in-context data to speed troubleshooting and repair times.
Diagnostics and Telematics
Telematic integrations provide meter readings and fault codes to assist in keeping asset data and maintenance schedules current to facilitate scheduled and preventive maintenance. Captures fault codes and diagnostic data from telematics and shop diagnostics tools. Automatically creates a case that contains this critical data to speed repair times.
Enterprise Asset Management
The Enrich Enterprise Asset Management (EAM) solution provides a complete solution for the leasing and rental marketplace.
Estimates
To speed the service process and reduce downtime, service providers are able to create electronic estimates and send them to asset owners for approval. Asset owners can approve estimates from service providers and other vendors as well as defer or decline individual line items.
Mixed Fleet Telematics
The Equipment Intelligence mixed fleet telematics portal allows a dealer to offer a branded solution to their customers.
Excede Dealer Management System
Excede is a complete solution that delivers advanced features to every department in your dealership–from Accounting, to Parts, Service, Vehicle Sales, Lease-Rental, and more.
FleetCross Estimated Work Times
Estimated Work Times provides real-world labor times for the most commonly performed operations, delivered using standardized RESTful web services.
Hino Insight
Hino Insight will streamline the service process with appointment co-ordination and service progress updates. With Insight, you can monitor idle times, heavy braking, speed, location, distance traveled, and much more.